Booking Conditions

You can book a published itinerary or ask us to design a private tailor-made program. Contact our team by email, telephone or WhatsApp with your dates, number of travelers and interests. We send a proposed itinerary and, when you are ready to proceed, an invoice for the reservation deposit. Once the deposit is received, we confirm your lodges, camps, park arrangements and transfers, and send your final travel details before departure.

The reservation deposit is 30% of the tour price for budget camping tours, safari holidays and trekking, and 40% for lodge safaris. The deposit secures your accommodation and arrangements, and the remaining balance is paid when you arrive in Tanzania. Your invoice shows the exact deposit amount for your private itinerary, so you know precisely what is required before your booking is confirmed.

The remaining balance, 70% for budget tours or 60% for lodge safaris, is paid on the day of your arrival in Tanzania, before your safari begins. For last-minute reservations, different payment conditions apply, and our team will explain them clearly when you book so there are no surprises.

We accept all major credit and debit cards, including Visa, Mastercard and American Express, without any bank surcharges from us. The balance on arrival may also be paid in cash in US dollars. An invoice is issued when you begin the booking process, showing the amounts due and how to pay them.

No bank surcharges are added by Foot Slopes Tours and Safaris when you pay by Visa, Mastercard, credit card, debit card or American Express. Your own bank or card provider may apply its own foreign transaction fees, so it is worth checking with them before you travel.

No, the reservation deposit is non-refundable once a booking is cancelled, because arrangements with lodges, camps and parks are made on your behalf as soon as it is received. Cancellations must be sent to us in writing by email. Instead of cancelling, we strongly recommend postponing your trip so that your deposit can be carried forward to new dates.

Yes. We advise all travelers who cannot travel as planned to postpone or reschedule rather than cancel. We keep holding your booking until you are able to travel again, preserving the value of your reservation for a later travel period. Contact our team as early as possible so we can agree new dates and update your lodge and park arrangements.

If policy changes or travel restrictions prevent you from traveling, the deposit remains non-refundable on cancellation, but we will help you postpone your safari to a future travel period. Your booking is held until you can travel again. Please let us know quickly so we can rearrange accommodation and transfers with as little disruption as possible.

No refunds are made for unused portions of the program, or for clients who do not complete the tour for any reason. If you think you may need to shorten your trip, please speak with our team before travel so the itinerary can be planned to suit you from the start.

Yes, amendments are possible, but changes made after the itinerary has been paid for may result in additional costs, for example if lodges, park days or transport have to be rebooked. Changes are also subject to availability. Our team will always confirm any extra cost with you before an amendment is made.

Yes. We reserve the right to change arrangements or alter the route when conditions make this necessary for your safety and enjoyment, such as poor road or weather conditions or other circumstances beyond our control. Any alternative arrangements are made immediately and with your comfort and safety as the priority.

Yes, fully comprehensive travel insurance is strongly advised. Safaris and treks are adventure holidays with some unavoidable risks, so your policy should cover death, injury, medical expenses, delays, cancellation, and loss of or damage to property. Our company cannot be held responsible for such claims, which is why suitable insurance is essential.

No. The company accepts no liability for damage to or loss of any client's property, howsoever caused. Please keep valuables secure, carry important items in your hand luggage, and make sure your travel insurance covers loss of and damage to personal belongings.

The company accepts no liability for damages arising directly or indirectly from delays in departure or arrival, including missed road, rail, ship or aircraft connections. We recommend allowing sensible time between international flights and safari departures, and having travel insurance that covers delays and missed connections.

Prices generally include accommodation, meals, park fees and guided tours as described in your itinerary. Personal expenses and visas are excluded. Your written itinerary and invoice set out exactly what is included for your private tailor-made safari, so please review them carefully before paying your deposit.

Yes. We can arrange transfers from Kilimanjaro International Airport, Arusha Airport and Arusha bus station, and shuttle connections from Nairobi. Let us know your flight or bus details when you book so your private transfer is ready when you arrive.

Yes. For last-minute reservations, the payment conditions change from the standard deposit and balance schedule. Our team will explain exactly what is required for your dates when you enquire, so you can confirm your private safari quickly and with clear terms.